Each day, we aim to provide unique experiences for our customers. Our security team is trained to assist customers with their experience. They are also trained to engage the customer. Legendary customer service is the SecurAmerica experience.
The SecurAmerica 110% Club
We believe motivated employees create satisfied customers. The SecurAmerica 110% Club was created to challenge, motivate and reward our workforce. Employees are given incentives to work as a team and to exceed expectations.
SecurAmerica 110% club categories are as follows:
- Reliability and Dependability
- Appearance And Compliance
- Customer Satisfaction
- Customer Commendations
- Employee Suggestions
- Quality of Work and Job Proficiency
- Usage of Weekly Words
- Safety, Security and Compliance
At annual award banquets held in each city, employees can win an array of prizes including large cash awards, jackets, hats, DVD players and TVs. All winners receive 110% club pins.
Employees are given points each month for good performance. An awards banquet attended by employees, clients and SecurAmerica executives is given each year to distribute prizes to highest point employees. Service Awards are also given for 5, 10, 15 and 20 years employment. Additionally, the following "At Your Service" awards are given:
- Employee of the Month
- Employee of the Year
- Safe Driver Award
- Accident Free Bonus
- Crime Prevention Award
- Excellence in Customer Service Award
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